Frequently Asked Questions

Store creams in a cool, dry place away from direct sunlight and heat sources to maintain their efficacy and shelf life. Ensure lids are tightly closed to prevent contamination and drying out.

Our products undergo rigorous testing for safety and efficacy, following industry standards and regulations. We ensure they are certified by relevant authorities to meet quality and ethical standards, including cruelty-free and, where applicable, organic and vegan certifications.

If a cream has hardened in the jar, it may be due to exposure to cold temperatures or age. Gently warm it by placing the jar in warm water for a few minutes. If the texture returns to normal and there’s no change in color or smell, it should be safe to use. However, if there are any doubts about its condition, it’s best to replace it.

The average expiration date for a cream mask is typically between 12 to 24 months after opening. However, always check the product packaging for the specific expiration date or the period-after-opening (PAO) symbol indicating the recommended usage time once opened.

For optimal results, apply your skincare products in the following order:

  1. Cleanser: Start with a clean face by using a gentle cleanser suitable for your skin type.
  2. Toner: Apply toner to balance the skin’s pH and remove any residual impurities.
  3. Serum: Use targeted serums that address specific skin concerns, such as hydration or aging.
  4. Eye Cream: Gently apply eye cream to address under-eye concerns like dark circles or puffiness.
  5. Spot Treatment: If you use acne or spot treatments, apply them directly to the affected areas.
  6. Moisturizer: Hydrate your skin with a moisturizer to lock in moisture and protect the skin barrier.
  7. Sunscreen: During the day, finish with a broad-spectrum sunscreen to protect against UV damage.

Remember, wait a few moments between each step to allow products to absorb properly.

To prolong the effects of your skincare products, consider the following tips:

  1. Layer Properly: Apply products in the correct order to enhance absorption and effectiveness.
  2. Use Primers: For makeup, a good primer can extend the wear of your foundation and other products.
  3. Hydrate: Drink plenty of water and use hydrating serums or moisturizers to keep your skin hydrated from the inside out.
  4. Protect: Always use sunscreen to protect your skin from UV damage, which can degrade the benefits of skincare products.
  5. Consistency: Consistent use of your skincare regimen is key to maintaining long-lasting effects.
  6. Lifestyle: Maintain a healthy diet, get enough sleep, and avoid smoking and excessive alcohol consumption to support your skincare efforts.
  7. Touch-ups: For makeup, consider using setting sprays or powders and carry blotting papers or a compact for midday touch-ups.

Combining these practices can help extend the longevity of your skincare and makeup effects.